Channel Operations (JD Young Internship Program)

About JD.com

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, JD.com has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Ranked 47th on the Fortune Global 500, JD.com is China’s largest retailer by revenue.

Our International Business

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com operates globally, with business activities in countries such as China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, and many others, reaching customers in every corner of the world.

Key Responsibilities

• Platform Operations:

  Assist in the operation and optimisation of content sections and promotional resources across the UK app and web platforms. Contribute to increasing daily active users (DAU) and improving user conversion rates.

• User Insight & Market Analysis:

  Conduct in-depth analysis of UK consumers’ shopping behaviour and preferences. Identify trends, product opportunities, and category growth areas to inform campaign planning and product selection.

• Campaign & Tool Optimisation:

  Support the planning and execution of marketing campaigns tailored to user behaviour and seasonal trends. Assist in the development and enhancement of platform marketing tools aimed at boosting purchase frequency and order volume.

Qualifications

• Currently pursuing or recently graduated with a degree from a recognised UK university.
• Proficient in English; strong written and verbal communication skills required.
• Experience or coursework in data analysis (e.g., Excel, Python, or similar tools) is preferred.
• A keen interest in e-commerce, user behaviour, and international markets.

What We Offer

• The exciting opportunity to shape category strategies and contribute to the growth of a new and dynamic e-commerce business.
• A diverse, inclusive work environment, where you can make a significant impact on JD.com's regional presence.
• A competitive salary and benefits package, including health insurance, pension, and performance bonuses.

JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.