Data Administrator/Analyst - Jo Hambro

You will join as part of the Investment20/20 programme.

The successful candidate will provide operational support with the business and involve reconciling data between systems, administrator systems and working with third party providers to maintaining data within the systems and be a point of contact for queries/issues with in the business.

The role is based in the London office supporting the UK, Europe, Singapore and US offices. The role sits within the IT department and will be high pressured at times. The candidate will be a self-starter and will support staff in person and remotely.

Investment20/20 Programme

You will join as a trainee as part of the Investment20/20 one-year trainee programme.

As a trainee, you will be introduced to investment management and you will gain industry knowledge, experience and develop relationships to progress your career and develop skills. As part of the Investment20/20 programme, you will have opportunities to meet and network with over 300 trainees across the industry and participate in socials and insight events.

Main Responsibilities – All training will be provided.

• Administrating and supporting application including but not limited to
  • Bloomberg
  • Portia and or IBOR systems
  • Custodian NT applications/systems
  • FactSet
  • Statpro
• Supporting in-house systems
  • Databases
  • Excel Spreadsheets
  • SharePoint
  • SQL
  • Dealing System
• Ability to deal with large amounts of data to a level of accuracy.
• Ability to work with new software and applications.
• Ability to investigate and resolve data and user queries/issues.
• Dealing with 3rd Party vendors to resolve issues/queries.
• Ability to work with users to gather project objectives.
• Process and reconcile data between systems/clients/custodians/internally.
• Manage user expectations and be able to work under pressure.
• Produce Documentation and Reports for BAU and projects.
• Assist/manage the annual IT SOC1 and IT Audits.
• To provide support for UK, Europe, Singapore and US offices via a combination of via a combination of deskside, phone and remote work.
• Respond effectively and efficiently to enquiries from staff and help resolve hardware or software problems.
• To monitor calls on the internal Helpdesk.

Key Skills

• Pro-active, logical and methodical thinker
• Good communication, trouble shooting and problem-solving skills
• Ability to work to deadlines
• Good mathematical ability with high level of accuracy
• Ability and desire to work with new software and applications
• Ability to troubleshoot and problem solve
• Good time management skills
• Self-starter and well organised
• Able to communicate efficiently internally and with 3rd party suppliers
• Team player willing to go the extra mile

Competencies Level 1

People & Team skills

• Shares knowledge with colleagues
• Takes an active role within the team
• Works collegiately within a professional team environment

Planning & organising

• Evaluates length and difficulty of tasks and projects and delivers to deadlines
• Good organisational and time management skills

Compliance

• Follows the firm's processes to ensure regulatory compliance as outlined in the Compliance Manual, including PA Dealing, Incident Reporting and Gifts & Entertainment
• Responds to Compliance requests within set deadlines
• Attends and completes all relevant Compliance training

Risk

• Is familiar with the risk appetite statement and ensures alignment with at all times
• Familiar with any relevant operational risks/controls; knows when to seek external advice

Financial acumen

• Prudently uses resources based on organisational priorities

Decision making, responsibility & accountability

• Takes accountability for their job
• Makes considered decisions in line with standard procedures and refers up more complex issues when appropriate
• Determination to see tasks through to completion
• Keeps superior informed of decisions

Influencing and communication

• Good written and verbal communication skills
• Builds effective relationships (internally or externally)
• Can influence/persuade to a limited extent
• Gives and receives feedback in an appropriate manner

Client focus

• Service-minded and pro-active
• Promotes customer service and treats clients fairly

Technical knowledge/ Analytical capability/ Problem solving

• Technically competent within their field
• Systems and process literate
• Ensures the accuracy of data, pays attention to detail
• Pro-active in implementing process improvements
• Logical and methodical thinker