Graduate Compliance Analyst (Sports)

About Us

Spreadex has been a trusted name in sports and financial spread betting for over 25 years. Since expanding into fixed odds betting in 2010 and CFD trading in 2017, we remain the only global operator to offer all these services under a single brand.
Following a quarter-century of sustained profitability, we’re entering an exciting new phase of growth across both our sports and financial divisions. This ambitious expansion is backed by a significant increase in our marketing investment and the recent acquisition of Sporting Index.
This role offers a unique opportunity to join a dynamic and growing team at our vibrant St Albans office, just outside London. The position offers a hybrid working model, combining both office-based and remote work.
Our office is based in St Albans, Hertfordshire with a fast and simple commute from London and the surrounding area:

• 20 minutes from London St Pancras/Kings Cross by direct train

• Regular services also run from Farringdon, City Thameslink, and Blackfriars

• Easy access from the M1, A1(M), and M25

About the Position

The Graduate Compliance Analyst plays a key role in ensuring Spreadex’s compliance with the rules, regulations, and guidance of our respective regulators, chiefly the Gambling Commission and FCA.

This role’s responsibilities are:

• Responding to ad-hoc business questions and queries in relation to compliance. Escalating questions to appropriate senior staff members using the correct channels when not able to answer them personally.

• Responding to ad-hoc customer questions and queries in relation to compliance. Escalating questions to appropriate senior staff members using the correct channels when not able to answer them personally.

• Ensuring that all communication with customers is conducted in a polite, professional, sensitive and understanding manner with the highest standards of English used in written communication.

• Reviewing customer declared income and savings figures where there are signs of obvious inaccuracy or inconsistency.

• Assessing whether customers across brands with similar personal details are the same person.

• Categorising, verifying and assessing customer KYC documentation. Checking for authenticity and any signs of potential financial vulnerability on financial statements.

• Conducting customer interactions via live chat or phone to understand if customers with high levels of gambling spend are comfortable that they can afford the amounts they are depositing. Documenting the conversation held and any action taken.

• Conducting customer interactions via live chat or phone to understand if customers showing potential indicators of harm are at high risk of harm. Documenting the conversation held and any action taken.

• Undertaking enhanced due diligence assessments for higher risk customers. Gathering and verifying customer information. Screening against global sanctions lists and politically exposed persons (PEP) databases. Searching public records and news articles to identify adverse media. Assessing and documenting risk.

• Conducting anti-money laundering (AML) reviews for customers displaying given depositing behaviours. Ensuring records are up to date and scrutinising transactions. Screening against global sanctions lists and politically exposed persons (PEP) databases. Searching public records and news articles to identify adverse media. Deciding whether there are any grounds for knowledge or suspicion of money laundering and documenting the reasons for the decision.

• Reviewing advertising platforms and affiliate partners to ensure that holding a relationship with such partners would not lead to a breach of any regulatory requirements.

• Ensuring that all regulatory training is completed to the required standards in the required deadlines.

• Undertaking any other tasks or project work delegated by the Compliance Management Team.

About You

• This role is ideal for an individual looking for their first graduate role.

• Candidates should be educated to a degree level, with an excellent attention to detail, and good language and numeracy skills.

• Culturally, we are looking for a confident, self-motivated, and critical thinker with good analytical skills.

• The ability to be discreet when dealing with confidential requests.

• Be intellectually curious and have the confidence to follow up compliance concerns using your own initiative.

• Have proven organisational skills, with the ability to prioritise, multi-task and work under pressure.

• Have the ability to develop good relationships with other departments and with clients.

• Good IT skills are a must.

Benefits

• Competitive salary and bonus scheme

• Hybrid working (3 days working from home), including 2 weeks remote working from any location after 6 months of service

• 25 days holiday, rising to 30 after 2 years

• Enhanced parental leave

• Contributory pension scheme

• Private medical insurance scheme

• Discounts for gym membership, travel & cinema

• Sabbatical after 10 years of service

Recruitment process:

• Application review

• TestDome

• 1st Stage Interview - MS Teams

• 2nd Stage Interview - Face to face in St Albans.

• Offer

Working hours: Monday to Friday, 9am - 5:30pm.

• Total 37.5 hours per week with one-hour unpaid lunch each day.

• Also required to work a 3-hour shift, 1 week in 3 weekends, to cover the department on either a Saturday or Sunday.

• Employee will be paid at the prevailing overtime rate as advised by your manager or have the adaptability to a 3-hour reduction in the Monday to Friday hours, to reflect the additional weekend hours worked.

Important question to ask – Are you comfortable working in Gambling Commission? (candidates may deal with hard hitting scenarios and depending on personal beliefs and ethics can sometimes find it hard working in this industry).