Graduate Lettings Negotiator

Home Made

Location Options: Manchester | Birmingham | London

Salary: Basic £25K + competitive uncapped commission (OTE £40,000+)

Application Note: Please indicate your preferred location (Manchester, Birmingham, or London) in your application.

Home Made is the UK's fastest-growing lettings prop-tech company, and we're on the lookout for ambitious graduates to join our expanding team! Whether you're based in Manchester, Birmingham, or London, you'll be helping renters find their ideal home - while becoming an expert in your local area.

This is a field-based role, and you'll be responsible for viewings across your assigned region. The good news? You won’t need a driving licence - we operate entirely using public transport!

Sounds Great, So What Will My Role Be?

• Local Property Viewings: Guide prospective renters through properties across London, highlighting unique features and local amenities, with personalised recommendations based on your assigned area.
  • Manchester role: You’ll cover the Greater Manchester area.
  • Birmingham role: You’ll operate across Birmingham and surrounding neighbourhoods.
  • London role: You’ll be based in and around Zones 1–3 (central London).
• Customer Service: Provide excellent service to renters throughout the viewing process, helping them find their ideal home.
• Collaboration: Work with our Account Management and Operations teams to optimise property operations and contribute to marketing initiatives.
• Data Management: Keep accurate records and regularly update our CRM system.
• Problem Solving: Quickly resolve any issues that arise during the viewing and leasing process.
• Culture Champion: Uphold and promote Home Made's values of professionalism, integrity, and customer-centricity.
• Attend New Site Launches and New Developments: Collaborate with our sales team in London to support these initiatives.

What We're Looking For

• Passionate Salesperson: Thrive on achieving customer satisfaction and hitting targets. Those who are team-focused!
• Start-up Mindset: Adaptable and eager to embrace a dynamic work environment.
• Strong Communicator: Professional and personable in interactions.
• Problem Solver: Able to quickly assess and respond to customer needs.
• No Industry Experience Required: We welcome talent from outside the real estate industry.

Working Hours (Location Dependent)

• Manchester & Birmingham: Tuesday to Saturday 9am-6pm including evening viewing depending on demand.
• London: Monday to Friday 9am-6pm or 9am-7pm, with bi-weekly Saturday shifts (you’ll receive a half day off in lieu during the week).

Why Join Home Made?

• A Chance to Grow: You’ll receive training to prepare you for a wide range of responsibilities, with the chance to learn from our senior management team and other talented individuals.
• Great Team Spirit: Everyone in the company is passionate about our mission, vision, and this enthusiasm is infectious.
• A Company You Want to Talk About: With a score of 4.7/5 on Trustpilot, you can take pride in helping grow a service loved by thousands.

Benefits of Working with Us

• Competitive Holiday: 24 days leave + your birthday off!
• Office Events (Summer Social and Christmas Party)
• Opportunities to Upskill in Your Career Through Our Learning and Development Programs
• Employee Perks – Discounts for Your Favourite Stores, Cinema etc.

We are an Equal Opportunity Employer: Diversity and inclusion are important to us at Home Made and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.