Graduate Programme

Firmdale Hotels

Thanks to the strong reputation and growing demand for our Graduate Programme, we’ve decided to expand this year’s cohort slightly

Programme commences 22nd September 2025!

Are you ready to launch your career in hospitality with an award-winning international hotel group? Firmdale Hotels invites exceptional individuals to apply for our prestigious Graduate Programme!

Firmdale Hotels is renowned for our boutique hotels, each designed with unique flair and exceptional service. Our Graduate Programme is crafted to develop talented individuals into future leaders within our organisation.

The Programme

Our comprehensive two-year programme offers:

• Rooms Division
  • Housekeeping, Concierge, Nights, Reception, Reservation
• Food and Beverage
  • Room Service, Kitchen, Events, Restaurant, Bar
• 6 months Leadership Training
• Overview of various Head Office departments
• Mentoring and monthly reviews
• Business projects

This hands-on and Supervisory/Team Leader experience across different departments will provide you with the skills and knowledge to progress within Firmdale Hotels. Previous graduates have advanced to positions such as Front Office Managers, Restaurant Managers, Operations Managers, Deputy General Managers, General Managers, and Directors.

Requirements

To join our programme, you must have:

• A relevant degree and/or a minimum of 12 months related industry experience
• Enthusiasm and a willingness to develop across all areas of our business
• A genuine passion for hospitality and customer service
• Attention to detail and a commitment to excellence
• Proficiency in English, both written and spoken
• Eligibility to work in the UK by the start of your employment

Benefits Include

• Salary £29,000 per annum plus service charge.
• Access to Wagestream our financial wellbeing app. Stream your accrued earnings before payday, benefit from everyday savings and real-time financial coaching.
• Health cash plan (including contributions towards dental, optical, alternative, and complementary therapies)
• Discounted cinema tickets, gym membership, travel, retailers, and restaurants
• Complimentary meals on shift
• Referral bonus scheme for recommending top talent
• Flexible scheduling without split shifts
• Dry cleaning service for work attire and discounted personal dry cleaning
• Enhanced holiday allowance based on length of service
• Season ticket loan for convenient commuting
• Ongoing training, professional development, and fully funded English lessons
• Regular social events, team activities, and fitness sessions
• Benefits like cycle to work scheme and annual long service awards
• One allocated paid day per year for volunteering work
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• And much more!!

Why join Firmdale Hotels?

Firmdale Hotels is an international, award-winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World-renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.

We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:

• Proud winners of The Times Best Places to Work for both 2024 and 2025
• The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
• Manager of the Year – Helle Jensen – Cateys 2024
• Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024
• Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024
• Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025
• Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025
• Dorset Square Hotel – AA Breakfast Award 2025
• Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024
• Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024
• Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
• Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024
• Warren Street Hotel - Travel & Leisure ‘IT List’ best hotels in the world
• Whitby Hotel, Crosby Street and Warren Street - Michelin keys
• Number Sixteen - Best Boutique Hotels in London, The Times, 2024.

At Firmdale Hotels, your future could take many exciting directions. We believe in nurturing talent and providing opportunities for growth. Join us and become part of a team where your contributions are valued and your career is supported.

Apply today to secure your place in our 2025 Graduate Programme, your path to leadership begins here!

Firmdale Hotels – Where Hospitality Meets Excellence

Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at the interview stage.