Graduate Project Management Office

Job Description

Join our dynamic Product Lifecycle Management (PLM) team, where we drive innovation and excellence across the full product journey—from concept to delivery. As a Graduate PMO Support Coordinator, you’ll play a key role in supporting strategic, high-impact initiatives across our Small Business Division.

Reporting to the Senior Director of Product Lifecycle Management, you’ll collaborate with cross-functional teams to help deliver priority projects and enhance our delivery framework. You’ll also contribute to maintaining our “Ways of Working” Playbook—our go-to guide for consistent, streamlined product delivery—and support the use of our Product Tool suite.

This is a fantastic opportunity to gain hands-on experience in project and programme delivery, develop your coordination skills, and make a real impact. If you have a sharp eye for detail, a passion for simplifying complex information, and a drive to learn, we’d love to hear from you.

This is a hybrid role—three days per week from our Newcastle office.

Key Accountabilities & Decision Ownership

As a Graduate PMO Support Coordinator, you’ll be at the heart of our product delivery operations, helping to keep everything running smoothly and consistently. Your key responsibilities will include:

• Collaborating with the PLM team to support accurate and timely product delivery reporting that drives visibility and decision-making.
• Partnering with Product Leaders to enhance and streamline the use of our Product Tool suite, ensuring a consistent and effective approach across teams.
• Capturing and communicating key meeting outcomes—including actions, risks, issues, and decisions—and tracking progress to ensure follow-through.
• Supporting onboarding and adoption of the Product Tool suite, helping colleagues navigate and use it confidently and consistently.
• Maintaining the PLM Playbook, including our Ways of Working documentation, to ensure it reflects current practices and supports delivery excellence.
• Consolidating lessons learned and retrospectives, turning insights into opportunities for continuous improvement within the Playbook.
• Providing hands-on support to the PLM Director and team with various tasks related to product delivery and coordination.

Must-Have Skills

We’re looking for someone who’s curious, collaborative, and ready to grow. To thrive in this role, you’ll need:

• Clear and confident communication skills—both written and verbal.
• Strong relationship-building abilities with stakeholders across the business.
• High levels of organization and structure, with a knack for juggling multiple priorities.
• A proactive team player who’s also comfortable working independently.
• Exceptional attention to detail, with a talent for simplifying complex information.
• A problem-solving mindset, sound judgment, and a willingness to take initiative.
• Proficiency in Microsoft tools, especially MS Teams and SharePoint.

Preferred Skills

Bonus points if you also bring:

• Quick adaptability to new tools and applications, with a tech-savvy mindset.
• The ability to break down complexity and present information in a clear, digestible way.

What You Can Expect from the Process

• Apply online with a resume.
• Complete screening and a video interview (you will receive a link to complete a video interview after applying).
• If successful at the video interview stage, you will be invited to attend an assessment centre.
• Successful candidates will join us in October 2025.

Inclusion and Accessibility

Here at Sage, we are committed to inclusivity for all. If there are any adjustments that would help you perform at your best in the interview or on the job, please let us know.