Grow Your Own Graduate Programme Principal's Office Administrator

About the Role

Royal Birmingham Conservatoire (RBC) is seeking to appoint a dedicated and detail-oriented Principal’s Office Administrator to join our team on a permanent basis. You will play a crucial role in supporting the Principal’s Office with a wide range of administrative duties, working closely with the Principal, Vice Principals, and colleagues across RBC, Birmingham City University, and external organisations.

This is an excellent opportunity for a motivated and proactive individual looking to build a career in administration within a vibrant, creative, and highly respected educational institution.

Key Responsibilities

• Provide proactive administrative support on a day-to-day basis.
• Maintain accurate records of Visiting Lecturers, including processing timesheets, creating payroll imports, tracking hours and expenses, and managing recruitment processes.
• Monitor budgets across Music (including Junior Conservatoire) and Acting departments.
• Support general administrative tasks such as raising purchase orders, arranging travel, and servicing meetings.
• Respond professionally to queries from staff, students, and visitors.
• Assist other team members and provide cover when required.

Essential Requirements

• Educated to degree level or possess equivalent experience.
• Proven administrative, IT, and customer service experience in a complex environment.
• Ability to work independently, use initiative, and propose effective solutions.
• Highly organised with excellent attention to detail.
• Excellent IT skills, including Microsoft Word, Excel, Access, and PowerPoint.
• Professional, confident, and courteous communication skills, suitable for working with senior staff, external partners, and students.

Desirable Skills

• Experience with budget monitoring, purchasing, and international travel arrangements.
• Previous experience in an educational or creative environment, particularly within Music or the Performing Arts.

About Royal Birmingham Conservatoire

Part of Birmingham City University, RBC is one of the UK’s leading conservatoires, offering world-class training for musicians, actors, and theatre professionals. Our Music division moved into a £57 million purpose-built facility on the City Centre Campus in 2017, with our Acting division located nearby.

RBC provides a dynamic and inclusive learning environment for around 1,300 students from around the globe, supported by a diverse team of internationally recognised teaching staff. We offer a full range of junior, foundation, undergraduate, and postgraduate programmes, underpinned by a commitment to excellence, creativity, and innovation.

Birmingham City University is deeply committed to equality, diversity, and inclusivity at all levels in the organisation, and to addressing underrepresentation in our workforce to ensure we are truly representative of the community we serve. We welcome applications from applicants from all backgrounds and communities for this role, and particularly welcome applications from Black, Asian, and Minority Ethnic applicants.

The University is proudly Disability Confident. This means among other things that we commit to offering a guaranteed interview to disabled applicants who fully meet the essential criteria for each role.