Policy & Inward Investment Administrator (1 Year Student Placement)

Job Summary:

Responsible for the quality delivery of project management, negotiation and editorial for Policy and Inward Investment team. To work successfully with our international trade services portfolio from TVCC members & clients.

Key Responsibilities:

• Assisting in the development and production of our annual Business Manifesto and Local Policy Priorities.

• Coordinating and supporting the delivery of policy-related events, including Business Roundtables

• Developing our online President’s Zone – a newly established ‘policy toolkit’ for our seven Local Chambers.

• Supporting our engagement and interaction with the British Chambers of Commerce to promote the region

• Raising greater awareness of the Quarterly Economic Survey and helping achieve higher response rates

• Maintaining cross-department relations and engagement with policy-related activities

• Recommending and co-ordinating specific policy and promotional campaigns

• Managing responses to incoming enquiries from members, non-members and internal customers regarding Chamber policy or business issues in a professional, friendly, and efficient manner.

• Managing and updating the information available to support inward investors

• Working alongside our Marketing and Communications team to develop the inward investment portal

• Conducting online research and drafting content to support the preparation of news items for online publication via the inward investment portal, departmental e- newsletters and social media

• Assisting in the development and delivery of a targeted programme of sector and market driven events and activities that best showcase the region

• Helping delegations from abroad – Online and Face to Face Events

• Supporting our engagement and interaction with the Department for International Trade Department to promote the region

• Assisting in the production of our annual Inward Investment Results Report

• Managing databases and handling enquiries, identifying progressive ways of generating new enquiries

• Facilitating introductions with recently established inward investors to our Member Services team, promoting the benefits of membership.

• Always maintain a high standard of customer care

• Professionally represent the organisation as required

• Undertake any other duties as required

Personal Accountability:

• Team player and to support colleagues in the achievement of team objectives

• Portray a professional visual, written, and verbal image always

• Undertake training as required

• Pro-actively develop knowledge of the Chamber and its product portfolio

• Working Knowledge of Microsoft Office

Person Specification:

• Confident, friendly persona

• Excellent interpersonal skills

• Attention to detail

• Able to make decisions

• Able to meet deadlines and achieve target outcomes

• Able to multitask

• Keep calm under pressure

• Ability to plan & organise

• Positive team player

• Adaptable and has the ability to travel

• Previous experience in Policy both Local and International an advantage

TVCC Offers

Competitive Salary, Cycle to Work scheme, Pension scheme, Store discounts and Access to GP services with 24 Hrs