Sales Development Intern

Your role

Sales Development Intern

Your Impact & Growth

What you’ll be doing:

• Follow up on incoming leads within 24 hours and keep our CRM up to date.

• Talk to real customers: Qualify leads and set up meetings for our Account Executives
  (AEs).

• Join AE calls to smoothly hand over potential clients and learn the ropes.

• AI-focus: Research companies and find the right contacts using AI sales tools.

• Build the foundations: Learn to qualify leads using top methods like BANT and MEDDPICC – don’t worry, we’ll teach you!

• Give feedback and collaborate with our Marketing team to improve campaigns and results.

• Be an expert on Freshworks products and confidently explain their value.

• Track your progress & forecast your meetings and pipeline weekly.

• Prepare the stage: Support our team during events and help us find the right audience to invite.

What’s in for you:

• A great team with a positive, inclusive, and international culture

• Clear career growth and learning opportunities

• A chance to build confidence, communication, and business skills

• Exciting, changeable work environment

• Complimentary lunch and snacks at the office

• Opportunities to attend industry events and visit other offices

• And… full training from day one.

We’re looking for ambitious, curious, and driven students to join us as Sales Development Representatives (SDRs) interns (13-month program). This is your chance to gain real-world
experience in sales, learn from experts, and make a direct impact, with full training provided! As a SDR, you are the first impression and engine of the sales pipeline, converting warm interest into qualified opportunities.

Required skills & qualifications

• You’re a university student eager to build a career in sales.

• You’re curious, determined, and never back down from a challenge.

• You want to learn how products work and how to connect with customers.

• You listen well, take feedback, and are excited to grow your skills.

Additional Information
Once you are pre-selected, you will join us in our headquarters for an exciting Assessment Day, where you will learn more about our company culture, career progression and why Freshworks is the right place for you.

At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual
orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.

Fresh vision. Real impact. Come build it with us.