Meet Tom, a Business Analyst

I studied Maths with a year of Law at the Open University.

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Tom Rolfe

TPP

I’d previously worked as an Air Traffic Controller, which was challenging but not rewarding enough for me. Once the pandemic limited the number of flights operating, I began looking for something else and stumbled upon the Analyst role at TPP. I liked the sound of it, gave it a try, and haven’t looked back since!

The main focus of the Analyst team is innovation. We manage the strategic developments of TPP’s products in-line with the needs of our users, national policy, and the direction of the company. It’s great to be able to find solutions to real-life problems and combine creative and technical elements to create really valuable solutions for our users. I enjoy the challenging and fast-paced nature of my job and the fact it allows me to be part of the entire cycle of a project, from planning to development to feedback.

There’s a really positive work environment and the teams at TPP are so interconnected, it’s fantastic to feel like everyone’s on board and working towards the same goals. Since joining TPP, I feel as though I’ve really improved my ability to manage relationships and effectively communicate with different people. A lot of this has stemmed from an increase in confidence in my own ability because I was trusted with my own projects very early on. The company operates on a flat hierarchy, which means you’re given responsibility from your first day and you always feel empowered to share your ideas.

I’ve been able to work on such a variety of projects in just over a year of me being at TPP. Most notably, I’ve led on the development of Brigid, our mobile app for clinicians. We worked alongside clinical staff to develop the app and it’s been amazing to have helped create something that is genuinely already making a difference. I also worked to design our system’s bespoke Covid-19 situation report to help frontline staff generate and report mandatory Covid data to NHS Digital, which was a really fulfilling project to be involved in.

I feel like I get a really good work/life balance working at TPP. There’re plenty of things to get involved in at the company, such as football, sailing, and pub trips on a Friday, and it’s nice to be able to relax and get to know colleagues outside of the work environment.

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