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Charities administrator: job description

Charities administrator: job description

Administrators are employed by charities, voluntary and non-profit making organisations to undertake a variety of administrative, secretarial, financial and human resources tasks.
Local charities and volunteer bureaux can often provide work experience placements.

What does a charities administrator do? Typical employers | Qualifications and training | Key skills

Administrators can often be key employees within charitable and non-profit making organisations; they are responsible for linking the organisation with the public and the media. Specific responsibilities and the amount of contact with volunteers and the general public will vary according to the size of the charity: in larger organisations administrators may be mostly office-based, whereas those working for smaller employers often have frequent contact with voluntary staff and the public. Common duties include:

  • recruiting, training and managing employees and volunteers
  • financial/accounts administration
  • handling correspondence
  • producing agendas and minutes
  • organising meetings
  • answering telephone calls
  • contacting potential donors
  • filing
  • liaising with relevant organisations
  • undertaking mail-shots and similar publicity tasks
  • implementing new IT/administrative systems

Typical employers of charities administrators

Vacancies are advertised by careers services, in newspapers and specialist charity sector publications such as Charity Times and Third Sector. Opportunities are also advertised by a number of specialist recruitment agencies including Charity People, Charity JOB and Charity Action Recruitment . Many jobs are only advertised internally, so speculative applications are advisable, for which the Voluntary Agencies Directory and Charities Digest may be useful. Local charities and volunteer bureaux can often provide work experience placements.

Qualifications and training required

A degree in any subject is acceptable for entry into the profession, although a business studies, management or social administration qualification may be helpful. However, strong competition for a relatively small number of permanent opportunities means that voluntary and administrative work experience are often valued more highly than academic qualifications.

Key skills for charity administrators

  • Administrative skills
  • Flexibility
  • Willingness to do routine tasks
  • Interpersonal skills
  • IT skills
  • Secretarial skills

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