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Records manager: job description

Records manager: job description

Records managers are responsible for accurately, securely and effectively managing information received and produced by a wide range of public and private sector organisations.
Candidates must be patient, meticulous and logical in their work and capable of prioritising tasks.

What does a records manager do? Typical employers | Qualifications and training | Key skills

Typically records managers are responsible for:

  • establishing new records management systems
  • developing, maintaining, verifying and evaluating existing systems
  • managing staff
  • providing advice
  • writing reports and publications
  • administering records management programmes
  • dealing with enquiries and requests for information from both internal and external clients
  • ensuring compliance with applicable fiscal, legal or administrative requirements such as ISO9000 certification
  • classifying and indexing records
  • destroying or archiving finished data/records
  • ensuring that records are easily accessible when needed
  • providing training to staff that have responsibility for managing records.

Typical employers of records managers

  • financial organisations
  • IT companies
  • management consultancy firms
  • utility companies
  • software houses
  • universities
  • hospitals
  • local authorities
  • pharmaceutical companies
  • central government
  • charities.

Any organisation that handles large amounts of information may require the skills of a records manager. Opportunities for freelance/consultancy work exist with many employers - particularly for candidates possessing several years of relevant experience.

Vacancies are advertised online, by careers services and specialist recruitment agencies, in local/national newspapers, The Times Educational Supplement and in publications such as Information and Records Management Society (IRMS) BulletinRecords Management Journal and Records Management Newsletter.

Qualifications and training required

A degree in archive studies, information science, records management, information management, librarianship or museum studies are usually required for entry into the profession. Specialist knowledge and/or a postgraduate qualification may be needed for some vacancies. At least one year of relevant experience is also often necessary - some employers may offer paid work experience opportunities.

Key skills for records managers

  • Patience
  • Meticulousness
  • Capable of prioritising
  • Good problem solving skills
  • Analytical skills
  • Administrative skills
  • Organisational skills
  • Communication skills
  • Interpersonal skills

Familiarity with computer operating systems, the internet and database technology (design, software and structure) are essential.

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