Training and development officer: job description

Training and development officer: job description

Training and development officers are responsible for identifying staff training and development needs, and for planning, organising and overseeing appropriate training.
Employers may provide financial assistance and/or study leave to enable employees to gain an approved CIPD qualification.

What does a training and development officer do? Typical employers | Qualifications and training | Key skills

A training and development officer’s responsibilities will depend on the size and type of their employer.

Typical duties generally include:

  • conducting job evaluation surveys
  • liaising with managers and interviewing employees at all levels to identify and assess training and development needs
  • delivering and overseeing the training of individuals or groups of employees
  • compiling and presenting information
  • implementing, advising on and monitoring appraisal schemes
  • supervising and monitoring progress made via training programmes or schemes
  • ensuring employees receive statutory required training
  • designing and assessing training programmes.

Smaller organisations may employ human resources or personnel staff with responsibility for training and development needs in addition to other tasks.

Typical employers of training and development officers

  • Private companies
  • Manufacturers
  • Retailers
  • Local authorities
  • Industrial organisations
  • Educational institutions
  • Financial organisations
  • Large accountants
  • Banks
  • Charities

Training and development vacancies attract strong competition. Jobs are advertised by careers services and recruitment agencies, online, in newspapers and publications including People Management and Personnel Today as well as their online equivalents. It is advisable to make speculative applications and to apply early for graduate training schemes with larger employers.

Qualifications and training required

Any degree discipline is acceptable for entry into the profession, although a Chartered Institute of Personnel and Development (CIPD) recognised qualification is often required. Business, management and psychology qualifications can be advantageous. It may also be possible to enter this career through an apprenticeship scheme. General guidance and an apprenticeship search tool can be found on GOV.UK. To find out more about how you can get into this career via a school leaver route (eg a school leaver training programme), see the business section of TARGETcareers, our website aimed at school leavers.

Previous relevant experience is usually required and can be gained through placements, direclyt approaching employers, voluntary work and job shadowing. Many training officers begin their careers by working as an assistant within an HR department.

Key skills for training and development officers

  • Approachable
  • Able to form good relationships
  • Effective organisational skills
  • Teamworking skills
  • Interpersonal skills.