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Advice featuring Lloyds Banking Group

Profile image for Meet Missy-Anne, a Financial Services / Customer Service Apprentice

Meet Missy-Anne, a Financial Services / Customer Service Apprentice

Graduate profile

A legacy

“I am an apprentice now, but I have actually been with Lloyds Banking Group for 12 years — that’s quite a long time! To me, though, it doesn't feel like 12 years. My whole career so far has been spent at the Group.”

Growing over time

“I first started with the company when I was going to college. I didn't know what I wanted to be when I was 17 or 18, so I just started on a part-time basis, and I would work evenings. I didn't know anything about the bank, I just knew the shifts would be flexible around college. From there, I realised how much I loved the culture and the people. It's just such a secure place, and you can see the drive and the passion they've got for their staff.”

Real recognition

“We've all heard people say ‘You’re just a number’ when you work for a big company. But with Lloyds Banking Group, you're treated fairly and equally. Everyone's given the same opportunities and you've got so many people that are cheerleaders for your growth and your development. I was at an awards ceremony recently, and received a personal shout out from our CEO, Charlie Nunn. I couldn’t believe it.”

Changing lanes

“When I got given the opportunity to become the first apprentice for Lloyds, I took it, and I've not looked back.

Trail-blazing

“Being the first apprentice for the Group, I learned so much about the ins and outs of banking and what's expected of me as a colleague. The opportunity allowed me to develop my knowledge and it gave me that little bit of extra confidence I needed to achieve more.”

The future of banking

“I was 23 when I fell pregnant, and I had my baby at 24. My plan was to come back to work full time and continue with my career, but my daughter was born deaf. Within her first year, we also realised that she has autism. The Group were extremely supportive, letting me reduce my hours so I could take a step back. I was still able to continue with working and to have a fantastic work/life balance.”

Above and beyond

“After a year, I fell pregnant again and had my second daughter who was also born deaf. Again, I had to keep my development going, but there was so much support available to help me continue to grow my career and be a caring mum too. I picked up a second apprenticeship, and then got promoted. No matter what, development is such a huge focus. The Group are really there for you.”

Lloyds Banking Group
Profile image for Meet Jack, a Technology Engineering Apprentice

Meet Jack, a Technology Engineering Apprentice

Graduate profile

What makes you, you

“You could say that I was not a typical teenager. I never really went out much or played sports. That was primarily because I have a disability — I have a visual impairment. Sometimes I didn’t join in because I lacked the confidence, but it was also that many typical teenage activities didn’t interest me. I found much more enjoyment in video games.”

Uncovering interests

“As I grew older, I started wanting to understand how video games worked. I wanted to understand what was making all this happen, how these images show up on the screen. When I got my first laptop I started tinkering around, beginning to understand how the computer itself worked. It became an exercise in problem solving, trying to figure out why certain programmes worked, and why certain ones didn’t.”

From hobby to career

“I eventually began to learn coding, more about software and hardware, and at the same time, more about personal finances. This unique mix of interests are what ultimately led to me becoming a Technology Engineering Apprentice with Lloyds Banking Group.”

In the family

“My mum’s first role was at Lloyds Banking Group as well, actually. She spoke quite highly of it, especially the culture, and told me how much she enjoyed her time there. By having that first-hand experience, I became really excited about the opportunity. There was no reason why I wouldn’t join.”

Something more

“I feel like I'm working towards something bigger than myself, something bigger than just numbers. What we do contributes to the wider value of the business, to our communities and to my personal growth. We’ve got loads of internal learning opportunities, and we’re encouraged to take them.”

The future of banking

“This is a company that I'm invested in. I really enjoy working here — I want the Group to succeed, and I want to progress within the business as well. I can perfectly visualize a future where we’ve created the best banking app on the market. I feel like there are a lot of changes happening, and I want to

contribute to those changes as we make for a better customer experience.”

Be your authentic self

“My advice? Be yourself. It doesn’t matter if you're a little bit shy, there's nothing wrong with that, try and be as confident as possible. Use who you are to your advantage. I'm a little bit quieter than a lot of other people, but I have a lot of great ideas. And I’ve found my way to express them.”

Lloyds Banking Group
Profile image for Meet Elliot, a Risk Apprentice

Meet Elliot, a Risk Apprentice

Graduate profile

Making your own way

“I was originally set on going to uni to study Economics at LSE in London. When I did some more research on alternative studying paths, I realised that maybe I don't need to go to uni to get a degree — maybe I can do an apprenticeship. It made sense for me to not go to uni full time and instead step into the finance sector right away. Plus, you can get a degree and it won’t even guarantee you’ll get a job in your field anymore. I knew that once I was in Lloyds Banking Group, I could always progress and work my way up. This was the better option for me.”

Chasing dreams

“I joined Lloyds Banking Group as an apprentice right after college with my A levels. When I came across the listing for the apprenticeship that I’m on now, in Risk, I knew it was the perfect opportunity. I feel fortunate to be here, and I’m proud to say that my apprenticeship is going really well.”

Connecting with clients

“In my day-to-day, I pick up business applications that are ready for review and reach out to the client directly to get some additional information. These are things like their personal information and any relevant business information, like ownership and trade details. I then report on that and connect the dots. I love being able to have that kind of contact with clients and learn more about them.”

Learning and growing

“Every application ends up being completely different. I don't think I've had any that are the exact same yet. And if the client isn't the most talkative person, and they're not looking to have a conversation, you learn to adapt to each customer. It’s helping me to further develop my communication skills.”

Advocating for yourself

“Personal development is the most important thing to me right now. Although I am extremely focused on my career and making sure that I have the best career I can, what comes first is my personal development. As long as I'm learning and improving myself, I'm happy. As a result of me progressing and developing, I know I’ll receive more opportunities.”

Steady progression

“I haven't got a direct path of exactly what to do next in my long-term career path, I just want to continually better myself so that I have multiple routes available for me. I like the freedom of figuring it all out as I learn, and there are so many opportunities at Lloyds Banking Group to do just that. I am excited to focus on improving myself, my knowledge of the Group and its services, and the different skills that will help me excel.”

Lloyds Banking Group
Profile image for Meet Becky, a Data Apprentice

Meet Becky, a Data Apprentice

Graduate profile

Shifting gears

“I did a Psychology degree at uni and when I graduated, I thought about going on to be a psychologist, but I knew that doing a masters meant accruing more student debt. I decided to look at psychology undergrad jobs, and all that I saw was available were teaching assistant roles. I ended up doing that for a year, but I didn’t find it as inspiring as I hoped I would. I wanted to do something completely new.”

Data is the future

“I felt like I could be doing something else and using different parts of my brain more, because while the job was obviously challenging, it was challenging in a different way. And I thought about what interested me, and what was a job fit for the future. Obviously, the world we're living in is technology-focused, and the capabilities of data are always growing, so I kept that in mind as I searched for something new.”

A new adventure

“I applied for a few apprenticeships at Lloyds Banking Group. I knew I wasn't interested in the schemes more focused towards marketing, I wanted something numbers driven. So, I applied for the Data Analyst and the Business Analyst apprenticeships — and I was offered both. When I was making my final decision, I spoke to someone that works in the apprenticeship team for advice. She told me that data is a great route to go down and that as a bonus, I’d be a good representative of women in tech. Data qualifications are also a highly sought after skill. My decision was made.”

Great customer journeys

“I'm now on the Data Analyst scheme, working out of the Chief Digital Office. We look at our customers’ online journeys and find opportunities for optimization to make their experience easier. We get right into the details of how our customers bank online — if we want to know how many customers applied for online banking services in March, for example, we could go into the code and extract that data to get a better understanding of what our customers need.”

Using all of your skills

“I often find myself analysing people’s behaviour and motivations because of my psychology background. It helps me to look at customer patterns and gauge what they need based on their behaviour. I can even try and predict their behaviour. Working with data can sometimes sound like we’re distant from the more human side of the bank, but that couldn’t be further from the truth. We’re supporting our customers in a completely different, unique way.”

Unique strengths

“When I first joined, Lloyds Banking Group made me feel really comfortable. During the application I was told, ‘You don't need to have any prior knowledge, we will teach you everything.’ And it’s true. Everyone is so supportive.”

Lloyds Banking Group
Profile image for Meet Alex, a Data Science & Analytics Graduate

Meet Alex, a Data Science & Analytics Graduate

Graduate profile

Finding your feet

“I did a degree in Maths and Statistics at the University of Bath before joining Lloyds Banking Group. While I was studying my degree, I also did a placement year, where I worked with Lloyds in the Risk division on projects to do with mortgage risk. It was so interesting; I really enjoyed the workplace.”

Achieving personal goals

“When I found out that there was a Data Science & Analytics grad scheme that aligned so well with what I had been doing at uni, applying for it was a no brainer. This role is something I worked towards in my final year of my degree, and now, here I am. I feel very, very lucky.”

Changing scenery

“As a grad, you’ll do three rotations in three different parts of Lloyds Banking Group. Because it’s such a massive business, one team can be really, really different from any other team, not only in what they do, but also in how they work. Each rotation gives you the opportunity to try different roles and different working styles. You truly get an idea of aspects you like and also what you don’t like as much. In every area of the business, I like seeing how tech brings people together.”

Future-forward growth

“You can really feel the tech transformation that’s happening. Lloyds Banking Group has a huge focus on it and our tech and data capabilities are rapidly expanding because of that. I think the current grad schemes are a really good example of some the investments being made for the future – there are going to be even more grads starting next year who will join us on this journey.”

Always learning

“There are always a lot of opportunities to advance my knowledge in tech. I've received training for professional qualifications on Google Cloud Platform, for example, which will help us streamline our analytics work. Training like this helps us hit the ground running, now and in the future. And all grads here have access to that level of training. The Group is supportive in wanting us to upskill and continually grow, which helps us grads develop personally and professionally.”

Set yourself apart

“During the interview process at Lloyds Banking Group, I think it's really important to just be yourself. There's a genuine encouragement to bring your whole self to work here. This is a place that’s nice and welcoming and inclusive. Everyone is encouraged to be who they really are.”

Lloyds Banking Group
Profile image for Meet Iona, an Audit Apprentice

Meet Iona, an Audit Apprentice

Graduate profile

Developing new interests

“I've always enjoyed maths and science subjects — on the whole, I've always been quite good with numbers, analysis and problem solving. I also developed an interest in economics over time as I learned more about finance, politics and global affairs. It turns out that these interests have made me very suited for my current role in Internal Audit.”

Diving deeper

“Internal Audit is an exciting place to be because the work is so diverse. Every day is different, and I appreciate how collaborative it is. You work closely with your team, and you get to be hands-on, because the work itself requires a lot of attention to detail. I particularly like the part of the process where you get to investigate and really figure out what is happening in a case.”

Working as one

“Lloyds Banking Group has a really supportive and inclusive culture. They bring us apprentices closer together while also helping us as individuals. Even though there are six apprentices in my cohort, they didn't just group the six of us together, they let us move around to see what support we can offer each other and different teams.”

Individual growth

“When my cohort started, our managers asked each of us what we're good at and what we enjoy, and they then adapted our education for each of us as individuals, which I found really beneficial. It means I can play to my strengths and improve in other areas at the same time.”

Asking the right questions

“I definitely do feel like I'm making an impact through my work. Being young and new to Audit, I have been empowered to take a step back and say, ‘Actually, I don't understand how that works. How does that process work? How does this control work? How does the business do this?’ Getting the answers to those questions helps me see the bigger picture. The team here understand that I’m new to banking, and by encouraging me to ask about anything I need clarification on, I know my confidence is growing as well as my knowledge of the business.”

Love your work

“I don't think I could promote Lloyds Banking Group enough. I'm so happy that I'm on this apprenticeship scheme. I recommend it to anyone who wants to go into finance or banking, even if they're not too sure where they want to go in life. There are so many opportunities, and you can use your skillsets all across the business. I love the culture here. The support is amazing, especially because you can study while working. This experience is something I don't think university could provide.”

Lloyds Banking Group
Profile image for Meet Finley, a Technology Engineering Graduate

Meet Finley, a Technology Engineering Graduate

Graduate profile

Thinking different

“I studied Psychology at uni because it was my strongest A-Level result and I thought it’d be interesting. As I studied though, I realised it wasn’t quite the right fit for my future. Because psychology is deemed a STEM subject, I knew I could transfer out of that degree into something else within the sciences. I always had an interest in tech, so I looked into software engineering.”

Making a change

“To kickstart my new path, I studied with Codecademy to try and learn to code. Luckily, that helped me through the interview process for a Lloyds Banking Group graduate role. It wasn’t so much about how good I was at coding already; it was more about how I approach problem-solving. It meant I could bring more to the table than just technical ability.”

Working your way

“Personally, I’ve found that I learn differently than a lot of other people do. I learn a lot more by picking up information through speaking with people face-to-face, because you can clarify everything during a conversation. It’s that personal connection, a human interaction, that makes a difference for me. I appreciate that people here really give you the time of day.”

Connecting more

“I’ve experienced lot of exposure to different kinds of people in different areas of the business. I find that’s been very beneficial for my future career prospects. It's also been interesting because I enjoy speaking to people with different experiences and perspective. I like hearing what other people are doing and getting a better understanding of what’s going on.”

Challenging perceptions

“There are many misconceptions that people have about what it’s like to work in a place like Lloyds Banking Group. It’s definitely not this massive entity that only cares about the bottom line. They do a huge amount to help customers, colleagues, and the wider community. I was really surprised by how genuine their purpose is and how impactful it is.”

Advocating for better

“As a Lloyds Banking Group graduate, you can get what you want out of your experience when you go about it the right way. There’s a lot of movement that’s possible, a lot of potential to grow within the business. If you try something and you don't really like it, you can always move sideways. And similarly, if you want to move up, you can make it as steep a curve as you want. There’s all the opportunity in the world available. It's just about whether or not you go for it and make your ambitions known. You get out what you put in.”

Lloyds Banking Group
Profile image for Meet Kiera, a Business Analysis Apprentice

Meet Kiera, a Business Analysis Apprentice

Graduate profile

Future-forward thinking

“I was always extremely interested in mental health. After doing psychology for my A-Levels, I knew I wanted to study the subject further at university. After I finished my degree, I realised that as much as I loved psychology, I just didn't think I loved it enough to make it my career. I wanted to be somewhere where I could progress and build a long-term career.”

Dreaming big

“I never thought I'd work at Lloyds Banking Group. I just didn't think it was for me, I didn’t see where my skills would fit in. After doing some research, I realised how much actually happens within the business, and what you can achieve. I thought ‘I'm just going to go for it’ because I know people tend to find long-term careers at Lloyds Banking Group.”

A family affair

“I knew people stick around at Lloyds Banking Group because of my sister. By the time I started my apprenticeship, she’d been working there for eight years. She started as an apprentice too, so I knew a little bit about how it worked. When I was looking into Business Analysis, I began to see just how many of my existing skills, like being a strong communicator and building good stakeholder relationships, were applicable to the role.”

Growing confidence

“When I look back to a year ago when I first started, I was not very confident at all. I think that's just natural when you're in a new job, and a new team, but initially the thought of approaching stakeholders in the business was so scary to me. They'd been in the company for so many more years than I had, so it was a little intimidating. I’ve received so much support from my team to overcome this, and now I can see how much I’ve grown since I joined. I’m very grateful.”

Developing skills

“I've done the BCS International Diploma in Business Analysis during my apprenticeship, which isn't mandatory, but it helps with being a better Business Analyst. Passing it felt great, both for my job and for my self-development.”

Being an advocate

“I'm an apprentice ambassador too, I became one a couple months after I joined. I’m involved in a lot of different external and internal opportunities — like networking at events or getting involved in marketing campaigns and social media content. Recently, I had the opportunity to go back to my old high school and do a presentation about life as an apprentice at Lloyds Banking Group. At first I felt nervous, but I did it anyway. It was so outside of my comfort zone, but it was so worth it.”

Lloyds Banking Group
Profile image for Meet Tanyaradzwa, a Corporate Banking & Markets Graduate

Meet Tanyaradzwa, a Corporate Banking & Markets Graduate

Graduate profile

Growth and change

“I've always wanted to do something that has a genuine impact on other people and that positively influences people's lives. That’s why I was always interested in working to help develop countries. My main interest lies in facilitating development through the energy transition. I want to develop my region, so I wanted to find a career that would give me the tools to create change.”

Searching for better

“I researched a lot of different graduate schemes to see what was out there, and I eventually landed on the Lloyds Banking Group website. I trusted my instinct and applied, I’m a big believer that everything happens for a reason.”

Global development

“I initially didn’t want to work in banking — I was unsure about whether I would be a good fit. But when I learned about the infrastructure gap during my master’s degree, I began to see how working within a bank could make a tangible difference to developing communities. When I joined, it just felt right.”

Making lasting connections

“I was recently told in a feedback session with a manager that I have the best senior network that they've ever seen for someone so early in their career. To me, that says a lot. I think I'm pretty good at making connections and nurturing my network, but I've also had so many opportunities to chat with a wide range of people. Colleagues here will make time for you. You can get to know them, have access to their expertise and feel supported by them.”

Fresh perspectives

“I’m the newest member of our internal Race Action Plan working group that is striving to make changes within the business. I think a lot of people, including myself, benefit from visualisation. We want to build momentum and action across all areas of the Group.”

Boosting confidence

“I know so much more now about a range of topics. I’m getting more comfortable with numbers, which isn’t something that I'm naturally drawn towards. And I think I've also developed in terms of being more confident in myself and understanding how to feel more confident at work.”

Lloyds Banking Group
Profile image for Meet Jack, a Business and Commercial Banking Graduate

Meet Jack, a Business and Commercial Banking Graduate

Graduate profile

Finding your feet

“I did an industrial placement in Lloyds Banking Group during my university studies, working in Risk. I got a better understanding of the products as I saw how they all come together. I loved it, it taught me so much. So, when I was finished studying at university, I applied for a grad scheme.”

Learning the ropes

“I’m learning so many skills that touch on a bit of everything, whether it's stakeholder management or analysing data. There’s a variety of clients that you work with, from small businesses to corporate businesses, and an ability to either meet clients or take on more projects behind the scenes. There are so many different paths you can take.”

Sharing values

“I like having the ability to closely interact with our clients. I get to see how our values can be pushed through, and how that actually impacts the client’s work. It’s so nice to see that what you do positively affects people in the outside world.”

Seeing is believing

“My first rotation was in what we call ‘Digital Channels’ — it's focused on originating business through our website and mobile apps. I got to lead on an overhaul of our web pages for one of our products and use the datasets to analyse the data we received, like what made people engage with us, and what they liked. I was even involved in implementing the changes and designing a whole new customer experience around our learnings. It was fascinating!”

Creating a legacy

“Working on that particular project was huge for me, because I can go online even now and see some of the work I’ve been involved in, on our website. I can say I've really impacted customers for the better. I've seen a few figures from it, and it's really been working. So far, so amazing.”

Unexpected wins

“As a grad, it's great to see everything come together, but you've got to make sure that your organisation skills are always progressing. In my time, I’ve also learned how to communicate better, even if it’s just writing an email or a quick message to a colleague. These skills help with everything that I work on now and in the future.”

Lloyds Banking Group
Profile image for Meet Nazihah, a Data Science Graduate

Meet Nazihah, a Data Science Graduate

Graduate profile

Finding your place

“I've always been more mathematically inclined, ever since I was in school. I did my undergraduate study at LSE doing Statistics with Finance, but I was more drawn to statistics. I started doing a programming course, and the part that I liked most about it was the computational thinking aspect of it. I enjoy translating raw data into useful insights that can positively impact millions of individual customers and businesses.”

Projects with purpose

“One of my favourite projects I’ve worked on during my time at Lloyds Banking Group was a Consumer Duty campaign. I was able to work on the campaign from end to end — first seeing the objectives of what we were doing, then translating the data, and then seeing the positive impact on the customers as it was rolled out.”

Empowered to do more

“I’ve been able to introduce new technology to different teams to improve work efficiency. I think, ‘How do we make processes better? How do we make work more efficient? How do we upskill people in the team?’ and I feel empowered to do that. Technology transfer is happening within the team, and it’s bringing all areas of the business into the future.”

Looking forward

“There’s a lot of activity happening now at Lloyds Banking Group, with the main focus being technology and data. They're also expanding the graduate scheme to bring in more early talent, they're building a strong pipeline that will help transform how we work with technology and data. Our insights can be used to make decisions that may positively impact millions of individual customers and businesses.”

Community ties

“Lloyds Banking Group is really inclusive with the hiring for their grad scheme, with graduates coming from diverse educational and social backgrounds. I’ve joined colleague networks that are more specifically about being a woman in tech. These networks build a sense of community and help you understand the different challenges that women in tech may experience, and you get helpful advice on how to navigate those challenges.”

Lloyds Banking Group
Profile image for Meet Sushmita, a Technology Engineering Graduate

Meet Sushmita, a Technology Engineering Graduate

Graduate profile

Vested interest

“When I saw the job description for my grad scheme, it sounded as though I’d get a lot of opportunities to grow and get to work in many different areas of the business. And at the same time, it seemed very inclusive — so you didn't necessarily need to have a degree in computer science to be accepted.”

Applying yourself

“The whole application process was very inclusive. With a lot of jobs I was applying for, the application process was kind of painful — that wasn't the case with Lloyds Banking Group. The more I progressed through the interview stages, and the more I got to know about the business, people, and culture here, I put Lloyds Banking Group at the top of my list for where I wanted to start my career.”

Growing every day

“Before joining Lloyds Banking Group, I had no prior experience of working in a corporate job, but I learned so many technical and personal skills throughout my three placements. I learnt quite a lot of things by being in three very different teams and understanding the organisation from the inside out. I feel like I grew so much as a person."

Finding support

“When I started, my manager put me through some training courses to bring me up to speed with the rest of the team in terms of technical knowledge. My team always make sure I’m comfortable with the tasks that I have, and they always make sure I feel like I can ask questions when I need to. It’s been a steep learning curve for me to even feel comfortable asking for help when I get stuck, but I’ve always received support whenever I need it.”

Onwards and upwards

“My managers have told me they’ve seen such a change in me, that my confidence has improved so much. I can't believe I’ve been able to do a lot of things I’ve done, like speaking to a large audience and hosting meetings.

It’s been really satisfying to see that not only am I improving myself and getting transferable skills in tech, which is having a very positive impact on my career, but I'm also becoming a more well-rounded person. I think that can't really be taught in a classroom.”

Lloyds Banking Group
Profile image for Meet Roisin, a Risk Graduate

Meet Roisin, a Risk Graduate

Graduate profile

Finding your own path

“I was involved in a lot of lab projects while in my final year of studying Biochemistry. I applied to some pharmaceutical roles as I was finishing my degree, but quickly realised the lonely and repetitive lab environment was not best suited to me. So, I started looking at different roles involving skills I enjoyed, such as data and analytics. I'd heard from friends who went into banking that I might find a role suited to those skills, so I did some research and applied.”

A new home

“As I read more about the Risk division, I realised that it’s very broad and there are lots of

different opportunities. When I read through the Lloyds Banking Group website and saw the values

and purpose to Help Britain Prosper, my interest was really solidified.”

Getting ahead

“I found in my first placement that there were a lot of coding and different techniques that I hadn't used before, so it was nerve-wracking at first. I didn't know all that much about how the Group worked, so my manager signed me up to some short courses to help me get a basis of knowledge that helped me understand the role better.”

Develop your way

“At the start of the year I made three development points to work on. If your manager thinks there's a course that's suitable for you, then they'll place you on that, or if there's available training that will help you progress, they'll point you in the right direction. They just want you to get ahead.”

The right fit

“Everyone is always there to help you succeed. There’s definitely a lot of support. The supportive atmosphere was one of the main reasons why I chose Lloyds Banking Group.”

Future forward

“They really invest in the opinions of their young staff. I am a member of a new initiative where some younger colleagues within the Group have formed a Gen Z fintech collective. We attend regular meetings where we are presented with fintech companies Lloyds Banking Group is considering investing in and provide our opinions and ideas. It’s about what younger generations think will be useful for the future.”

Lloyds Banking Group
Profile image for Meet Varoosha, a Finance Graduate

Meet Varoosha, a Finance Graduate

Graduate profile

Finance as a foundation

“I did a couple of different work experience programmes during school to see what I liked, and I did a placement at a Lloyds Banking Group branch when I was 16. At that age, you don't really know what finance is, but I knew I really wanted to be in that kind of atmosphere.”

Great expectations

“Lloyds Banking Group set my expectations when I joined, which was reassuring because I have goals to work towards. I’m on a grad scheme, so I'm studying and working full time. The team did a really good job of laying out the structure when I started to let me know what's expected and what the policies are.”

Juggling everything

“Studying and working full time was a bit of a worry for me but I've been given study leave as a mean of support — I've been learning to balance as I progress through the graduate scheme.”

Motivated by change

“I like seeing inclusivity, especially at a big corporate bank. It's refreshing, because stereotypically, that perhaps wasn't the case 10 years ago. It's good to see that things have moved forward and changed. You can see more diverse representation in senior management. It's motivating to see people in those positions, because it feels like I could get there too.”

The right environment

“I think COVID changed the atmosphere of the office a bit. When I did my work experience it was very corporate and people were formally dressed. Now, people are a little bit more laidback. And I think that's probably played to my advantage, to have a bit more of a relaxed atmosphere to enjoy.”

Putting people first

“Sometimes in finance you can get lost in numbers and you're just producing things for output. When you’re in a placement like the one I’m in, it opens your perspective and helps you understand how your work does really add value to the customers’ lives. You’ve just got to step back and look at the bigger picture.”

Moving on up

“There are lots of graduate training days. I recently attended one that shows you how you can influence people around you. It teaches you to think bigger — rather than just being a team member, how do you make that step towards being a team leader? It’s been so insightful and motivates me to try things outside my comfort zone.”

Lloyds Banking Group
Profile image for Meet Priscilla, a Sustainable Consumer Banking Graduate

Meet Priscilla, a Sustainable Consumer Banking Graduate

Graduate profile

Joining the team

“My first working experience with Lloyds Banking Group was through a summer internship. From there, I decided I wanted to join the graduate scheme. I'm currently on the Sustainable Consumer Banking scheme, which covers all of retail banking, working closely with the services and products that we offer customers.”

Making a career on your terms

“I was always interested in science. Throughout my education, I was naturally drawn closer to it. But I realised that even though I enjoy scientific subjects, I didn’t particularly want to do that as a career. I had to really reflect on what is it about science that I enjoy so much. I discovered it was the analytical, adaptable way of thinking. Now, I get to do that at Lloyds Banking Group”.

Your ideas matter

“One thing I've noticed about the bank is that they're very keen on building and developing young talent. They appreciate fresh perspective. Going into such a big establishment, it's so easy to experience impostor syndrome and feel like everyone else is way more knowledgeable because I'm just starting my career. Sometimes I wonder ‘What can I actually bring to the table?’ but they’ve always been very open to my perspectives.”

Challenging yourself

“I've been able to develop more skills during my time with Lloyds Banking Group through the projects that I've been given. The work is usually very outside of my comfort zone, it’s not what I'm used to doing. You get to do things that you don’t expect and be exposed to exciting tasks that you might have not have ever done before. That's something that I'm appreciative of.”

Diversity and inclusivity

“One of the first things that made me realise how committed the Group is to diversity and inclusion was by getting to know the different colleague networks set up internally to celebrate our individual differences. They want us to show up to work as authentically ourselves.”

No more imposter syndrome

“Being here has really helped me on a personal level. I was very shy at school. There wasn’t much room to take initiative and take control of my own life or do what I wanted to do. Since I've joined the grad scheme, there's been a lot of encouragement to really take ownership of my career. It's helped me to become bolder, more confident and be assured that there's nothing that I can't do.”

Lloyds Banking Group
Profile image for Meet Will, a Sustainable Financial Wellbeing Graduate.

Meet Will, a Sustainable Financial Wellbeing Graduate.

Graduate profile

Making a difference

“I joined Lloyds Banking Group because I saw it as a way of having a varied experience, where I'd also be able to make an impact on the world around me. In many ways, my experience has really lived up to that.”

Committed to constantly improving

“One of the things that really attracted me to joining Lloyds Banking Group was their commitment to halving their emissions finance by 2030. There are a lot of companies out there seeking to halve their internal emissions, but the emissions finance is a huge difference. It really shows their dedication.”

Striving for more

“To me, ESG (Environmental, Social and Governance) makes finances a force for good. It goes beyond just the environment, it also supports more vulnerable people within society, people who maybe wouldn't have access to financial products normally.”

Exploring your interests

“I've really enjoyed learning about the financial crime aspects of insurance, pensions, and investments, and hopefully making a material difference in stopping people from illegally accessing our customers money.”

Shaking up everyday

“I was recently able to go and shadow a Lloyds Banking Group wealth manager around the north of England. We visited people at their homes for meetings to talk about their finances. Every day is different, it really feels like anything is possible.”

Supporting you for you

There are several internal networks available and exist to help colleagues reach their full potential. Each network has a different focus whether that is gender, disability, LGBT+, multicultural or financial wellbeing. From day one we’re encouraged to get involved with them, even if it’s as an ally or to support from the side-lines.

Lloyds Banking Group