TPP |

I have always been interested in all aspects of computing, from building computers as a kid to maintaining databases for university societies. I have learnt so much more since starting at TPP. In any given week I could be looking at networking, databases, server hardware or scoping an international data centre for a new project.

A major part of the Technical Engineer role is ensuring our systems are up and running all the time. This involves looking after one of the largest real-time databases in the world. It’s very satisfying to know that our work is making a difference for millions of people around the world.

One of the main differences between studying at University and working at TPP is that my leisure time is now ‘guilt free’, without the pressure of thinking about work on evenings or weekends. Working at TPP also maintains the best aspects of studying at University – it is challenging and interesting, with lots to learn every day.

I have lovely colleagues who are supportive and a real pleasure to work with and this provides an environment where learning to code is so much more enjoyable than learning at University. My day-to-day work involves designing, writing and testing code, maintaining live servers and handling large databases. I’ve had the opportunity to work on projects in China, where I was writing third party integrations, as well as being part of deploying a mental health unit onto SystmOne.

Outside work, I enjoy running and being outdoors. The Yorkshire Dales is really close and easy to get to so the area is a perfect fit for my hobbies. I’ve also had the opportunity to take up bouldering since coming to Leeds – lots of people from work go and there’s a busy climbing community here. I really recommend getting involved if you’re looking for a new and exciting pastime.

After university, I knew I wanted to stay in Leeds but I didn’t want to pursue a career in something directly related to my degree. I wanted to do something more practical instead. I’d worked in healthcare informatics as a student, doing data entry and things like that, and I’d found the sector interesting and rewarding. So, when I found the Analyst role at TPP, it sounded ideal for me.

My main priority as an Analyst is working with healthcare organisations to understand what they’re trying to achieve, the challenges they face, and what they need from an IT system in order to make their lives easier. The role really varies from day to day and is never repetitive so I’m definitely never bored. There’s lots of independence and autonomy in the work I do and I often have the opportunity to get involved in projects I’m interested in. I’ve been trusted to lead on projects since the start, which has really helped to build my confidence. There’s a nice balance of meeting people and engaging with our customers and more technical and design-based work, and I’ve been able to develop lots of technical skills and knowledge that are completely separate from my university degree.

It’s fantastic to work with so many dedicated and clever people and the fact that many teams often work together on projects makes for a really supportive environment. Over the past year, I’ve spent a lot of time working with customers in different countries to establish how to best adapt our software to suit their varying needs. The opportunities I’ve had to travel have been amazing and something I never expected!

Working here offers some great benefits, like being able to go sailing in the Caribbean, which I’d never tried before and was such an incredible experience. It’s also been nice to have been able to stay in Leeds, since there’s so much to do and absolutely loads of great pubs!

I’d previously worked as an Air Traffic Controller, which was challenging but not rewarding enough for me. Once the pandemic limited the number of flights operating, I began looking for something else and stumbled upon the Analyst role at TPP. I liked the sound of it, gave it a try, and haven’t looked back since!

The main focus of the Analyst team is innovation. We manage the strategic developments of TPP’s products in-line with the needs of our users, national policy, and the direction of the company. It’s great to be able to find solutions to real-life problems and combine creative and technical elements to create really valuable solutions for our users. I enjoy the challenging and fast-paced nature of my job and the fact it allows me to be part of the entire cycle of a project, from planning to development to feedback.

There’s a really positive work environment and the teams at TPP are so interconnected, it’s fantastic to feel like everyone’s on board and working towards the same goals. Since joining TPP, I feel as though I’ve really improved my ability to manage relationships and effectively communicate with different people. A lot of this has stemmed from an increase in confidence in my own ability because I was trusted with my own projects very early on. The company operates on a flat hierarchy, which means you’re given responsibility from your first day and you always feel empowered to share your ideas.

I’ve been able to work on such a variety of projects in just over a year of me being at TPP. Most notably, I’ve led on the development of Brigid, our mobile app for clinicians. We worked alongside clinical staff to develop the app and it’s been amazing to have helped create something that is genuinely already making a difference. I also worked to design our system’s bespoke Covid-19 situation report to help frontline staff generate and report mandatory Covid data to NHS Digital, which was a really fulfilling project to be involved in.

I feel like I get a really good work/life balance working at TPP. There’re plenty of things to get involved in at the company, such as football, sailing, and pub trips on a Friday, and it’s nice to be able to relax and get to know colleagues outside of the work environment.

The one thing I was sure about was that I wanted to avoid lab work at all costs as this was an aspect of the course that I really didn’t enjoy. I came across TPP as it was listed as one of the top graduate employers and I was lucky enough to be offered a job prior to completing my final year which took a lot of stress away around exam time. The company was exactly what I was looking for as I’ve always had an interest in healthcare, especially given my degree, I just didn’t know how my career would tie into it.

Within my role as an Account Manager I am responsible for developing and maintaining strategic relationships with customers all around the world; from the north of England to countries in Southeast Asia. Going to new places and meeting new people plays a massive part in this and I’ve found that this has allowed my confidence to increase a considerable amount. I feel that I’m constantly kept on my toes as there are always new challenges to face and different projects to get stuck in with. Some of the recent projects I’ve been working on have involved meetings with international health ministers, presenting to governors from China and travelling to Bali for a digital healthcare event.

Overall, I was keen to take on a role that was varied and challenging with plenty of opportunities for international travel all whilst allowing me to develop my professional skillset. Since starting in 2021, I can happily say that the job has surpassed my expectations in all these areas.

It was refreshing to find the job advert for TPP, as all disciplines and subjects were welcomed and no prior experience was required. Having an arts degree was not a barrier to working in technology. I took the job without hesitation and packed my bags for Leeds. I’ve been here ever since – over 10 years!

We have people here with diverse skillsets from numerous disciplines, which brings a variety of approaches to the work we do. I’m able to apply the skills I developed during my History degree to my work as a Commercial Manager particularly by thinking objectively when formulating a resolution for one of our business needs.

We work in a very fast-paced environment, which is gratifying as you can see the progress being made. Having said that, the work-life balance means you can leave work at the door and enjoy your free time.

One of the best things about this job is how I felt at home almost immediately. Working here has enabled me not only to grow my career but also to travel extensively, put down roots, buy a home and enjoy the community I live in.

I spent much of my summer writing code to allow clinicians to record COVID booster vaccinations which couldn’t have been more current and relevant.

Starting a coding job can be quite daunting, especially when you don’t have much coding experience, as I didn’t. Fortunately, everyone at TPP is very willing to give you a hand whenever you are stuck as there is a really great culture where everyone is encouraged to ask for help. This helps you get up to speed fast and means you don’t spend hours on end feeling stuck on the same problem. You are working with experienced staff from day one so someone is always on hand to help you find a solution.

The internship was also great for getting to know the company as a whole – you meet people from all the other teams in both a work and a social setting. Going for a pint on a Friday and playing football midweek with other people from across the office were great ways of getting to know people, and really helped me settle in.

Implementation Specialists are responsible for ensuring that healthcare organisations joining SystmOne experience a smooth transition. We manage the entire migration process which includes ensuring that key milestones are met and that data is migrated securely and accurately. We also get involved with numerous other projects, such as HR, invoicing and contracts to name a few. Even though I’ve been here for over 8 years, I’m constantly learning new things and developing new skills. Recently I’ve been involved in the migration of an entire Mental Health Trust as well as the migration of an Acute Hospital. I’ve also been involved in various international deployments in Malaysia which has allowed me to travel to an area of the world I never thought I’d get the chance to.

One of the best things about working here is the people. As a company, we are always arranging activities for everyone to get involved with which is a great way of getting to know each other. We also enjoy amazing benefits, such as a £300 birthday meal allowance which I use to treat my family and friends and company courses such as sailing in the British Virgin Islands and skiing in the French Alps!

After graduating from Northumbria University with a degree in Clinical Psychology, I knew I wanted a job that contributed to improving patient outcomes. As a Service Analyst we work closely with our customers, supporting the doctors and nurses that rely on our products in providing exceptional care. We also gain insight into how they use the system so that we can continuously improve the service that we offer.

The dynamic nature of my role keeps each day both challenging and rewarding. My team is engaged in a number of tasks and projects, ranging from building reports to gather crucial data for NHS England management and payment initiatives, to creating performance monitoring reports to evidence that Service Level Agreements are met. I am also involved with internal and external ISO audits which ensure that we are compliant with ISO requirements, company policies and contractual commitments.

My role at TPP has provided the opportunity to travel internationally on multiple occasions. Recently I have visited Malaysia, where I assisted clinical teams in implementing SystmOne and supported them throughout their go-live. Witnessing the positive impact our products have on clinicians and patients worldwide demonstrates the importance and impact of the work we do collectively.

The best thing about working at TPP is being surrounded by such incredible people. I have gained so much confidence from working within such a supportive team and the company as a whole is very sociable, so your colleagues soon become your friends outside of work. There are also some amazing company perks, from an early finish on a Friday with a paid bar tab at the local pub, to travelling across the world to sail around the Caribbean islands or ski in the French Alps!

I loved my degree and time at university but knew that I didn’t want to pursue further education or be in a directly clinical role. After graduating during the pandemic, I wasn’t sure about what jobs would be available or the specific role I wanted but I knew that I wanted to work in a customer facing role in healthcare. The Product Specialist job at TPP stood out as exactly what I was looking for.

As a Product Specialist, I have an extremely varied role. I could be delivering training to users in a community hospital one day or demonstrating the system to potential customers the next. We have users all over the UK and abroad, so I often get to travel the country and have opportunities to travel the world too.

One of my favourite parts of the role is being on-site when an organisation ‘goes-live’ with one of our products. A go-live can present different challenges for new users who are still getting used to the product whilst keeping on top of their daily tasks. By the end of the week, it’s so rewarding seeing what a difference your input and training has made.

Most recently, I’ve had more involvement in the development of our Acute Hospital product. It’s been a challenge to learn how differently each healthcare setting works but I have such a fantastic team who are approachable and provide support whenever it’s needed. Despite my team living in different locations across the UK, TPP makes sure we still have opportunities to socialise and get to know each other and everyone else in the office.

I feel like my role has really helped me to develop my confidence and ability to deal with challenges and I look forward to seeing what it’ll teach me next!

I worked in the hospitality sector during my undergraduate studies and pursued this full-time for a couple of years before looking for something more challenging and rewarding. After studying languages and only having experience in hospitality I wasn't sure if I’d be well-suited to a role at a healthcare technology company, however I realised soon after starting that my lack of experience in the industry really didn't matter.

There are a large variety of projects that the Service Analyst team get involved with both domestically and internationally. Shortly after starting, I was leading the GPES project which involves the development and delivery of primary care data extracts that provide the basis for UK GP payments and Pandemic Planning and Research programmes. More recently I have been working on international Electronic Health Record projects which involved several trips to both Malaysia and Jamaica.

Problem solving is an integral part of the work we do; we work closely with the Software Developers and Business Analysts to create real-life solutions to problems and implement improvements to our products. It's extremely rewarding to see the work we do have a positive impact on the day-to-day life of healthcare professionals around the world.

We are all well rewarded for the work that we do at TPP. Within four years of working here I’ve been on several all-expenses paid trips, including sailing in the Caribbean and skiing in the French Alps. We also get regular pay rises, a £300 birthday meal allowance and a bar tab at the pub every Friday.

I have worked for TPP as a Product Specialist since 2008. I love my job as I have an extremely varied role. One week I could be delivering end-user-training to a pharmacist in China, and the next I could be demonstrating to a roomful of hospital consultants. I travel all over the world and get to visit some amazing places.

We have such a fantastic team, who all share in the same passion and vision for the company. With this job, I have become a lot more confident and able to present to large groups, which is something I thought I’d never be able to do.

The benefits we have at TPP are fantastic, for example, we have regular company social events that allow us to get to know everyone.